Portion of every purchase goes to help non-profit charities & foundations.

FAQs

Question 1 : Are your products made in the USA?

Answer : 100% Made in the USA since day one. It's not an option.  It's who we are!

Question 2 : How should I wash your shirts?

Answer :

  • Turn the garment inside out
  • Set wash temperature to cold
  • Line dry or tumble dry low
  • DO NOT BLEACH or dry clean

Question 3 : What type of printing process do you do?

Answer : DTG printing ( direct-to-garment)

Designs are printed directly onto the garment and absorb into the fabric. This creates a long lasting print at it's highest quality with the brightest colors.

Question 4 : How long will it take to ship my order?

Answer : 4-8 business days, depending on the product type and availability. Usually received within 2 weeks

Question 5 : What is your Return Policy?

Answer :We offer a 100% satisfaction guarantee. If you are not satisfied with your order, just return it to us for a full refund or exchange.


*Merchandise must be undamaged with original tag intact to receive a refund or merchandise exchange. Must be done within 14 days of receiving your order.

Question 6 : Will I receive a tracking # for my order?

Answer : Yes,once the order ships, a tracking # will be sent to your email on file.

Question 7 : Can HSA custom design a shirt for my department or organization?

Answer : Unfortunately, we discontinued our custom order program, as we did not have the resources to maintain it. Once we restart the program we will make an announcement.

Question 8 : Who comes up with your designs

Answer : The CEO of Heavy Smoke Apparel is also our Creative Director. All designs start on paper and then are enhance in the computer.  

For any other questions please email us at: heavysmokeapparel@gmail.com

***HEAVY SMOKE APPAREL LLC. ***
LEGAL NOTICE: All products, trademarks, logos, web content and related materials appearing on this site are owned by HEAVY SMOKE APPAREL or licensed for use to HEAVY SMOKE APPAREL. All rights in such items are reserved by HEAVY SMOKE APPAREL. Among other protections, the U.S. Copyright Act, Title 17 of the United States Code, provides protection from copyright infringement and authorizes injunction relief, as well as damages, costs and attorney's fees from infringement. Any unauthorized use, reproduction or derivative of HEAVY SMOKE APPAREL images or any other HEAVY SMOKE APPAREL product or material displayed on this site is strictly prohibited and will be prosecuted to the fullest extent of the law

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